Return Policy

Unused yarn in its original condition may be exchanged for refund within 30 days of purchase. The customer must pay for all shipping costs associated with the return/exchange.

 We will gladly reimburse any shipping costs incurred when returning damaged merchandise, and will send replacement merchandise at no cost. Please include a description of the damage with your return.


 1855 Crafton RoadNorth Palm Beach, Florida 33408

Merchandise returned for exchange or replacement must be accompanied by: 
~ original receipt

~ customer's email address

~ customer's phone number

~ customer's shipping address

 All shipments MUST BE INSURED for the full value of the items being returned. is not responsible for uninsured packages.